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Why does my video thumbnail not appear on the videos page?
Why does my video thumbnail not appear on the videos page?
Danny avatar
Written by Danny
Updated over a week ago

1. If you click into your video and it plays for you but return to the video section and it still appears to be processing a hard refresh will bring the thumbnail to the video.


2. On Mac, hold down โŒ˜ Cmd and โ‡ง Shift key and then press R and your broswer will refresh.
3. On Windows, hold down Ctrl and press F5.

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